Grinnell, Iowa, Branch is Open

Our Grinnell, Iowa, branch is experiencing some connectivity issues with its phone system, which we're working diligently to correct. In the meantime, the lobby and Drive Thru are full staffed and ready to serve your banking needs. Clients may also call our Sully branch at 641-594-4400 for assistance by phone. We apologize for the inconvenience and appreciate your patience.

Mortgage

How do I change my mailing address?

Service: Mortgage | Updated: September 7th, 2023

Answer:

The primary borrower on the mortgage loan can update the mailing address by logging in to Online Banking, selecting the “My Mortgage” tab and then navigating to the ‘My Loan’ section of the site. Loan information such as address, phone # and email can all be managed online. If you are a co-borrower on the loan or prefer to send a written request, those can be mailed to

First Interstate Bank

Home Loan Servicing

PO Box 21111, Spokane, WA 99201

or sent via email to HLServicing@fib.com

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