First Interstate Bank Support
Representatives are available Monday – Friday, 7:30 a.m. to 7:00 p.m. MT and Saturday, 9:00 a.m. to 2:00 p.m. MT.
Already using Online Banking? Sign in to chat with support or send us a secure message.
Want to talk with someone local? Use our locator to find a banker near you or explore our directory to get in touch.
If you’ve received a suspicious email, text, or visited a questionable website, let us know. Our security team is here to help — including if your identity has been compromised.
Lost or stolen card? Select your card type to start the secure reporting process.
Ready to pay your loan? Choose a one-time payment or set up automatic payments for your auto, RV, or personal loan.
If you need to file a dispute, call 833-699-0076. Our support team is available 24/7.
Call 800-992-3808. Debit Card PIN Activation/Reset is available 24/7.
Expect to hear from us in about three business days with details specific to your request.
Ready to request a Reconsideration of Value? Use this form to get started.
First Interstate Bank (Mortgage)
PO Box 24888
Seattle, WA 98124-0888
First Interstate Bank (Credit Card & First Care)
PO Box 35138
Seattle, WA 98124-5138
First Interstate Bank - Great West Center
Attn: Check Collection - BCS Dept.
PO Box 30918
Billings, MT 59116
First Interstate Bank
PO Box 30918
Billings, MT 59116